Terms & Conditions
Last updated: January 2025
Welcome to Mysha. By accessing and using our website, you agree to be bound by these terms and conditions.
Orders & Products
- All orders are subject to product availability and confirmation of the order price.
- We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.
- Prices for our products are subject to change without notice.
- Product images are for illustration purposes. Actual products may vary slightly in appearance.
- We make every effort to display colors accurately, but we cannot guarantee that your device's display will reflect the actual colors.
Payment Terms
- We accept various payment methods including credit/debit cards and other electronic payment options.
- All payments are processed securely through our payment partners.
- Prices are displayed in AED (United Arab Emirates Dirham) unless otherwise stated.
- You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
- Payment must be received in full before your order is dispatched.
Shipping & Delivery
- Delivery times are estimates and not guaranteed.
- We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.
- Risk of loss and title for items purchased pass to you upon delivery to the carrier.
- You are responsible for providing accurate shipping information.
- For full shipping details, please refer to our Shipping Policy.
Returns & Refunds
- Returns are accepted only for unused products in their original packaging.
- You must contact us within 24 hours of receiving your delivery to initiate a return.
- We reserve the right to refuse returns that do not meet our return policy requirements.
- Refunds will be processed within 5-7 business days after the returned item is received and inspected.
- For complete details, please refer to our Return Policy.
Intellectual Property
- All content on this website, including text, images, logos, and designs, is owned by Mysha and protected by copyright laws.
- You may not reproduce, distribute, or create derivative works without our express written consent.
Contact
For questions about these terms, please contact us at hello@trueessentialandwellness.com or visit our Contact Us page.